Corrections
This policy explains what to send, how evidence is assessed, what outcomes are possible, and where meaningful fixes are recorded.
Report factual errors, stale conditions, unsafe advice, broken links, source problems, translation issues, wrong locations, route mistakes, and local details that would change a traveler’s decision. Use the structured corrections queue when possible; it captures the page, issue, evidence, date, and confidence needed for review.
Submissions are prioritized by likely traveler impact, urgency, evidence quality, and whether the issue can be checked. A submission can lead to a direct correction, a clarification, a temporary warning, a request for more context, a source update, or no change when the evidence is insufficient or outside the site’s scope.
There is no fixed turnaround promise. Safety-sensitive and broadly misleading problems should be handled ahead of minor wording improvements.
When a correction materially changes published guidance, the update should be reflected on the affected page and, where useful for accountability, in the published corrections changelog. The changelog should describe the substance of the change without exposing a contributor’s private contact information.
The corrections process cannot settle private disputes, guarantee an operator’s current service, verify every traveler report, or replace urgent help from local authorities, emergency services, insurers, transport operators, or official agencies.
For general messages, partnerships, or contributor notes, use Contact. For information about personal details submitted with a correction, see the privacy notice.